Privacy Policy

The RGA is committed to protecting any personal data you share with us. We aim to be clear about how and why we process your personal data.

Who we are

“RGA” refers to the Reading Guild of Artists CIO, Registered Charity No. 1182221. Throughout this notice, “our” “we” and “us” refer to the RGA, which is run by its Executive Council. The RGA does not have a postal address.

In this notice, “website” refers to the RGA website and email under the domain name rga-artists.org.uk (this website) which is registered by its webmaster.

The type of personal data we collect

The type of information we may collect and hold about you:

• your full name
• postal address
• telephone number(s)
• email address
• date joined
• type of membership
• annual membership payments
• date of upgrading the exhibiting member
• date left
• records of your correspondence with us
• bank details
• donation and gift aid details
• details of what RGA activities you are interested in

How we collect personal data

We may collect information about you when you give it to us directly:

• to receive information from us
• to become a member and renewing membership
• to take part in an activity such as an exhibition, workshop, or other event
• when you volunteer with us
• when you donate to us
• when you respond to a survey

We may collect other personal data from your use of the website, such as your IP address and access times. See our Cookie Policy.

We may link our website directly to or embed content (e.g. videos, images, articles, etc.) from other websites. Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. This Privacy Policy does not cover external websites and we are not responsible for the privacy policies of those websites.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. We encourage you to read the privacy policies of any external websites you access.

Why we process your personal data

We may use your personal data to:

• provide you with information about RGA exhibitions, events, and activities
• provide you with other information which we feel may interest you
• keep a record of our relationship with you
• personalise our communications with you
• notify you about changes to our services
• administer and process payments you make to us and charitable donations
• analyse and understand how people use our website so we can improve your experience
• comply with applicable laws and regulations and requests from statutory agencies

The lawful bases we rely on to use your personal data

The legal bases that we rely on for processing your personal data are:

You have provided your consent to us using your personal data for a specific purpose:

We will ask for your consent to use your personal data, for example, to send you emails about workshops. You have the right to withdraw your consent at any time.

It is necessary in connection with the performance of a contract with you:

It is necessary to process your personal data so that we can, for example, handle your membership subscriptions, and exhibition submissions.

It is necessary for compliance with a legal obligation to which we are subject:

This would include where we have to retain certain records.

Communications

We may contact you by post and telephone, and, where you have provided consent, by e-mail, to let you know about our events and activities (and we may also mention those of third parties, particularly where they are collaborating with us or sponsoring our events) that might be of particular interest to you, or about the work of RGA more generally.

You can opt out of receiving our communications, or update your contact preferences at any time by contacting us.

Data sharing

We do not sell your information under any circumstances. Where we work with other organisations, service providers, or other third parties who help us with our activities we may share information with them for these purposes. We may need to disclose your personal data upon request to regulatory and government bodies as well as law enforcement agencies.

Data retention

We keep personal data for as long as there is a need to keep it in connection with the purposes for which it was collected. In some cases, we are also obliged to retain your personal data to comply with legal or statutory obligations, such as keeping records of financial matters.

Your rights

You have the following legal rights to control your personal data:

Right of access

You have a right to ask for a copy of the personal data we hold about you. If you want to access your personal data, please send a description of the personal data you want to see and proof of your identity.

Right to rectification

We also want to make sure that your personal data is accurate and up to date. Please let us know if your details change. You may also ask us to correct or remove personal data which is inaccurate.

Right to erasure

You have the right to request that your personal data be erased from our records in certain circumstances.

Right to restrict processing

In certain circumstances, as outlined in the ICO guidance, you have a right to require us to stop processing your personal data in a particular way.

Where we send your data

We use Mailchimp to manage the RGA mailing list. If you subscribe to the RGA newsletter your information will be transferred to Mailchimp for processing. Mailchimp’s privacy policy is available here.

We use the Friendly Captcha anti-bot service on our website. This service is provided by Friendly Captcha GmbH. Friendly Captcha is used to check whether the data entered on our website (such as on a contact form) has been entered by a human or by an automated program. To do this, Friendly Captcha does not store any personal data or use cookies. Friendly Captcha’s privacy policy is available here.

We use Ticket Tailor to allow RGA Members and non-members to book RGA Fridays and Summer Workshops. If you book a RGA Friday or Summer workshop the personal information you provide as part of the booking will be stored on the Ticket Tailor servers. Ticket Tailor’s privacy policy is available here.

We use membermojo to store and manage membership details of RGA members. When you join the RGA, the personal data you provide as part of your application to join will be stored on membermojo. Additionally, for RGA members, we store membership type, date of joining/leaving/upgrading to exhibiting member and annual membership payments made to allow us to manage their membership. RGA Members can access and update their personal data on membermojo. membermojo’s privacy policy is available here.

We use Stripe to take credit/debit card payments for annual membership fees and RGA Friday and Summer workshop bookings. Stripe’s privacy policy is available here.

Complaints

Please contact us if you have any queries or concerns about the way that your personal data is being processed. You are also entitled to make a complaint to the Information Commissioner’s Office (for further information see ico.org.uk)

Contact

For all enquiries relating to this Privacy Policy, please contact us.

Changes to this Privacy Notice

We may update this notice from time to time so please check it regularly. For information about the Data Protection Act 2018 (DPA 2018) and the General Data Protection Regulation (GDPR), please visit ico.org.uk